FAQ
Frequently Asked Questions
Welcome to the Wild Hearts FAQ section! Here you’ll find answers to some of the most common questions about our products, shipping, returns, and more. If you can’t find the information you’re looking for, feel free to contact us at info@wildheartslifestyle.com.
1. What is Wild Hearts?
Wild Hearts is a lifestyle brand founded in 2024 by Hajredin Semsedini. Our mission is to inspire young people to live freely, embrace adventure, and enjoy life to the fullest.
2. What products do you offer?
Currently, we offer a range of stylish and comfortable apparel, including T-shirts, hoodies, and accessories. Stay tuned for new products and exclusive collections!
3. How can I place an order?
To place an order, simply browse our online store, select the items you wish to purchase, and add them to your cart. Once you’re ready to check out, follow the on-screen instructions to complete your purchase.
4. What payment methods do you accept?
We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.
5. How long will it take to receive my order?
Shipping times vary based on your location. Typically, orders are processed within 1-3 business days, and shipping can take an additional 3-7 business days. International shipping times may vary. You will receive a confirmation email with tracking information once your order has been shipped.
6. Do you offer international shipping?
Yes, we ship worldwide! Shipping costs and delivery times will vary depending on the destination.
7. How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on the shipping carrier’s website.
8. What is your return policy?
We want you to be completely satisfied with your purchase. If you are not happy with your order, you can return it within 30 days of receipt for a full refund or exchange, provided the items are in their original condition. Please visit our Returns & Exchanges page for more details.
9. How do I return or exchange an item?
To return or exchange an item, please contact our customer support team at info@wildheartslifestyle.com with your order number and details about the product you wish to return or exchange. We will provide you with further instructions.
10. How can I stay updated on new products and special offers?
Join our Wild Hearts community by signing up for our newsletter! You’ll receive updates on new products, upcoming events, and exclusive offers. Follow us on Instagram @wildheartslifestyle for the latest news and inspiration.
11. How can I contact customer support?
If you have any questions or need assistance, you can reach our customer support team at info@wildheartslifestyle.com. We are here to help!